Zillow Redaction Guide

Overview

Images and floor plans are frequently available on real estate websites, even after a sale is finalized with a new home owner.  The information stored on websites such as Zillow can be redacted so that detailed images of the layout/floor plan are unavailable for the general public to view.  The intent of this article is to lay out the step by step process through which you can remove the images of your home.

Note: Zillow will not remove the actual property address of a profile as such information is considered public information. However, it is possible to remove images and edit other details about the property using the following steps.

Step 1: Go to Zillow.com and search for the property you wish to edit. Once you have located the property, click ‘Edit’.

Step 2: Create a new Zillow account. 

In order to create a new account, click ‘New account’. Enter in an email address and a strong password. Make sure to select the “I am a landlord or industry professional” option. In the ‘Professional type’ area select ‘Landlord’. Fill out the First name, Last name, Zip code, and Phone number sections with the information of the person you are acting on behalf of. Click ‘Continue’.

Step 3: Claim ownership of the property listing by clicking the ‘Verify Ownership’ link. 

Enter in the First, Last Name and Phone number of the person you are acting on behalf of. Check the box next where it says “I agree as follows…”. Click ‘Continue’.

Step 4: Edit the property information as you wish. 

To remove images of the property scroll down to the bottom of the page.  

Remove the photographs by clicking each one individually. 

Select the ‘Remove Photo’ option in the ‘Edit Image’ window that pops-up. *Please note that Zillow requires that at least one photo remain (to be used for the profile’s main photo image).

Click ‘Save’. 

When finished editing the property’s information and photos, click the ‘Save Changes’ button.

A screen will then show you that the listing was successfully edited. 

*Disclaimer: If the property listing shows google street views you will have to make a request to remove images of the property through Google.